mostbet website Privacy Policy

mostbet website is committed to protecting user privacy. This Privacy Policy ("Policy") describes how mostbet website ("we", "us", "Site") collects, stores, processes, and safeguards your personal data.

By creating an account or using any service on this site, you are considered to have accepted the terms of this Policy. For full details on the general terms of use, please read our Terms and Conditions.

mostbet website collects the following types of data from users:

1.1 Registration and Identity Information

We store the information you provide when creating an account — full name, date of birth, mobile number, email address, and password. This data is essential for account management and security.

1.2 Identity Verification Information

Where applicable, we may collect a copy of your national ID card or passport. This is required to prevent fraud and confirm the user's age.

1.3 Financial Transaction Data

Your mobile banking account numbers (bKash, Nagad, Rocket, Upay) and transaction history are stored during deposits and withdrawals. We never store your full PIN or password.

1.4 Automatically Collected Data

• IP address and device type
• Browser version and operating system
• Time spent on the site and pages visited
• Cookie and session tracking data
• Referral source (where you came from before visiting the site)

1.5 Customer Support Communications

If you contact us via live chat or email, the content of that conversation may be recorded for the purpose of improving service quality.

mostbet website uses your personal data for the following legitimate purposes:

2.1 Account and Service Management

Your registration data is used for opening accounts, verifying login, sending OTPs, and managing user profiles.

2.2 Financial Transaction Processing

Your mobile banking details are verified to process deposits and withdrawals. All transactions are secured with SSL encryption.

2.3 Security and Fraud Prevention

We use automated systems to detect multiple account creation, unauthorised access, or suspicious transactions. IP and device data are analysed in this process.

2.4 Service Improvement and Analysis

User behaviour is analysed to improve the site's design, game catalogue, and overall experience. Personally identifiable information is kept separate in this analysis.

2.5 Communications and Notifications

Important account updates, security alerts, and service notices are sent by email or SMS. You may opt out of promotional messages.

2.6 Legal Compliance

Your data may be used where necessary to meet the requirements of financial institutions and regulatory authorities.

mostbet website does not sell your personal data to third parties. However, data may be shared on a limited basis in the following circumstances:

3.1 Service Provider Partners

We work with trusted third parties for payment processing, technology infrastructure, and customer support. These partners operate under strict confidentiality agreements and receive only the data needed for their specific tasks.

3.2 Disclosure for Legal Reasons

Data may be disclosed to relevant authorities when required by a court order, legal investigation, or financial crime inquiry.

3.3 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, user data may be transferred to the relevant parties. Users will be notified in advance in such cases.

Cookies and similar technologies are used on the mostbet website website and app.

4.1 Essential Cookies

These cookies are required to maintain login sessions, store security tokens, and enable core site functionality. They cannot be disabled.

4.2 Analytics Cookies

Analytics cookies are used to review site traffic and understand user behaviour. This data is analysed in anonymous, aggregated form.

4.3 Preference Cookies

These cookies are used to store your language preference, layout settings, and personalised experience.

4.4 Cookie Controls

Most cookies can be deleted or blocked from your browser settings. However, disabling essential cookies may cause some site features to not work correctly.

mostbet website applies industry-standard technical and administrative measures to protect your data:

5.1 Encryption and Transmission Security

All data transfers are encrypted using SSL/TLS technology. Sensitive payment-related data is protected with an additional layer of encryption.

5.2 Access Controls

A limited number of staff may access user data only as required for specific tasks. Every access is recorded in a log.

5.3 Server Security

Data is stored on servers that comply with international security standards. Regular security audits and software updates are carried out.

5.4 Data Breach Response

In the event of a data breach, affected users will be notified as quickly as possible and the necessary remedial steps will be taken.

mostbet website retains user data in accordance with the following policy:

6.1 Active Accounts

Your identity, transaction, and activity data is retained for as long as your account remains active.

6.2 Closed or Inactive Accounts

Even after an account is closed, financial transaction records and identity verification data may be retained for a specified period as required by law.

6.3 Analytics Data

Anonymous analytics data may be retained for an extended period, but it is not used to identify any individual.

Every user registered with mostbet website has the following rights regarding their personal data:

7.1 Right of Access

You may request at any time to find out what data is stored about you.

7.2 Right to Rectification

If your profile contains incorrect or outdated information, you may request that it be corrected.

7.3 Right to Erasure

In certain circumstances you may request that your data be deleted. However, some data may need to be retained due to financial transaction records or legal obligations.

7.4 Right to Object to Processing

You may object to the use of your data for marketing or analytics purposes. This request can be made through customer support.

7.5 Right to Data Portability

You have the right to request a copy of your account data in a machine-readable format.

To exercise these rights or for any questions, contact our support team 24/7 via live chat or email. We provide assistance in both Bengali and English.

mostbet website is strictly not for anyone under the age of 21. If a minor registers an account, it will be closed immediately upon detection and any collected data will be deleted.

For details on safe and responsible betting, read our Responsible Gaming section, where self-limit setting and account break options are explained.

mostbet website reserves the right to amend this Privacy Policy as needed. For any significant changes:

• A new version will be published on this page
• The update date will be shown at the top of the page
• For important changes, notification will be sent by email or app alert
• Continued use of the site after changes are made will be considered acceptance of the new policy

To learn more about the site's terms of use beyond this policy, visit our About Us page, where mostbet website's goals and operations are described.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us directly:

Customer Support Contact

• 24/7 Live Chat: via the chat icon on any page of the site
• Email: [email protected]
• Support is available in both Bengali and English

Privacy-related requests are generally responded to within 7 business days. For answers to common questions, visit our FAQ section, where brief answers to frequently asked questions are provided.