mostbet website's
Responsible Gambling Commitment
Gambling is a form of entertainment — not a source of income. We want you to play with awareness, knowing your limits and staying fully in control. On this page you will find all the information on self-exclusion, setting limits, and getting support.
players aged 21 years or older
Why Responsible Gambling Matters
Online betting and casino games provide entertainment, but they also carry certain risks. mostbet website believes that gambling is genuinely enjoyable only when a player maintains full control over their budget, their time, and their state of mind.
Our Terms and Conditions clearly state that our services are for adults only — no one under 21 years of age may open an account or place bets on this platform. To verify age, we check identity documents at the time of registration.
People often do not notice when recreational gambling is turning into a problem. Repeatedly placing larger bets to recover losses, hiding how much you are gambling, or using household money for betting — these are warning signs. In such situations, our self-limit and self-exclusion tools can help you.
How we handle the protection of your personal information is explained in detail in our Privacy Policy. Self-exclusion requests are also handled with complete confidentiality.
Never treat gambling as a way to repay debts or escape financial difficulty. The outcome of every game is entirely random, and past results give no guarantee of future outcomes. Set limits, stick to those limits, and keep gambling in the place of entertainment.
Self-Limit and Control Tools
From your mostbet website account settings, you can activate the tools below at any time. If you need assistance, contact our 24/7 live chat.
Deposit Limit
Set a limit on how much you deposit per day, week, or month. Once a limit is set, reducing it takes effect immediately; increasing it takes 24 hours to come into effect.
Session Time Limit
Decide in advance how long you will play in one session. When the session limit is reached, you will be logged out automatically and a break message will appear on screen.
Self-Exclusion
Apply for self-exclusion to keep your account closed for a set period (7 days to 5 years) or permanently. You will not be able to log in while an active exclusion is in place.
Bet Limit
Set a limit on the total amount you will wager within a specific time period. Once the limit is reached, the system will automatically prevent you from placing new bets.
Cooling-Off Break
If you want to take a short break, activate a cooling-off period of 24 hours, 48 hours, or 7 days. During this time you will not be able to access your account or place bets.
Loss Limit
Set an upper limit on how much you can lose within a specific time period. Once that limit is reached, the system will not allow you to place any new bets.
Recognise the Warning Signs
If you notice any of the following in yourself, take a break immediately and talk to someone.
- You keep placing larger bets to try to win back lost money — this tendency is called "chasing losses" and is the most well-known warning sign.
- You are borrowing money from family or friends to gamble, or using household money for betting.
- You are hiding how much you are playing or how much you are losing from family or people close to you.
- You want to stop gambling but cannot — you keep trying but fail to control yourself.
- When you cannot gamble you feel restless, irritable, or anxious — this can be a sign of dependency.
- You are spending more time gambling by cutting back on work, study, or family time, and this is disrupting your daily life.
- You repeatedly turn to gambling to escape stress, loneliness, or worry.
Where to Find Support
You do not have to face this alone. No matter what stage things are at, seeking help is a courageous step.
mostbet website Live Chat
Our support team is available 24 hours a day, 7 days a week, in both Bengali and English. If you need help setting up self-exclusion or limits, contact us via live chat.
Email Support
If you cannot reach us on live chat, write to us in detail by email. Our support team will reply as soon as possible. Self-exclusion requests can also be submitted by email.
Family and Close Ones
Open up to a family member or a trusted friend about what you are going through. The people around you are often the first source of support and can help point you in the right direction.
Professional Counselling
Speak with a mental health professional or a counsellor experienced in behavioural issues. In Bangladesh, this kind of support is available through the psychiatry departments of government hospitals and at private counselling centres.
Support Groups
Join a support group made up of people facing the same issue. Talking with people who share the same experience can help restore your mental strength.
mostbet website's Commitment
mostbet website is not just an entertainment platform — we are deeply aware of the wellbeing and safety of every one of our users. That is why our services are strictly limited to those aged 21 years or older.
Our system regularly monitors unusual betting patterns. If signs of risky behaviour are detected on any account, our team automatically reaches out to that user and offers support.
In our FAQ section you will find answers to common questions about responsible gambling, including detailed explanations of the self-exclusion process, rules for changing limits, and how to close an account.
Remember — if gambling is causing anxiety rather than enjoyment, it is time to stop. Our support team is always here for you.